Constituent Relationship Management: Connect with volunteers, donors, and clients in one place. Visualize reports in simple dashboards to understand performance. NPSP comes with over 70 industry reports and dashboards. Recurring Donations: Manage sustainer revenue from committed supporters and better forecast revenue.

Training materials for the Salesforce Certification and weekly training

Salesforce Marketing Cloud is a SaaS email marketing software for creating and managing successful marketing campaigns and nurturing customer relationships. Personalise email to plan, segment and optimise your marketing, including customer journeys and multi-channel campaign execution: campaign analysis, social media promotions, engagement and data management.

Customer Relationship Management: Administration and Practice is a five-week online learning course and one full-day seminar. This course introduces you to (CRM) concepts and systems and consists of various academic readings and several Salesforce learning modules. You will be building and developing your skills in the Salesforce learning platform.